MAINTENANCE AGREEMENTS AND EXTENDED WARRANTY

Give more than just peace of mind.What is the real cost in lost business if your phones are down?

If you have a Maintenance Contract with New Age Communications on the Gold Coast you not only benefit from expert technical support and consultancy. You can be assured that we will have a technician available for quick response when you need service. You will also be kept up to date on new products, services and industry trends to help your business stay ahead of the competition.

 

 

Below are some of the benefits received when you take out a maintenance agreement with us:

• Repair or immediate replacement of faulty parts at no additional cost
• We will respond within 4 hours to repair a major fault or next working day for minor faults
• No charge for Service call fees and on-site labour to repair faults
• No freight charges to return faulty equipment to the manufacturer
• Telephone support and advice
• Reporting and following up Carrier line faults
• We guarantee to keep spare parts in stock for customers covered by a maintenance agreement
• Maintenance customers receive priority service in busy periods
• Access to our members area for access to your service history, invoices, payments etc